Description
The authors explore readily available ways to assess library services such as inter-library loan fill rates, student satisfaction surveys, circulation rates of newly acquired material, and assessment of the bibliographies of student papers. They also discuss their experience with administrating the LibQual+ survey.
Publication Date
December 2004
Type
Article
COinS
Comments
Subsequently published in C&RL News, June 2005, Vol. 66, No. 6